Privacy Policy
Effective Date: May 21, 2026
Buck Off LLC respects your privacy. This Privacy Policy explains how we collect, use, and protect information you provide when you visit getbuckoff.com, request a quote, contact us, or use our services.
1. Information We Collect
We may collect the following information when you fill out a form, request a quote, contact us, or use our website:
- Name
- Email address
- Phone number
- Property address or service location
- Neighborhood or general location
- Photos you choose to upload
- Details about your plants, landscaping, or deer damage
- Messages or questions you send to us
- Basic website usage information, such as pages visited, device type, browser type, and general traffic data
2. How We Use Your Information
We use your information to:
- Respond to quote requests
- Contact you about Buck Off services
- Schedule service visits
- Provide pricing based on your property and landscaping needs
- Answer questions
- Improve our website and services
- Keep basic records related to customer communication and service
We do not sell your personal information.
3. Photos and Property Information
If you upload or send photos of your yard, plants, flower beds, shrubs, landscaping, or deer damage, we use those photos to understand the service needed and provide a more accurate quote.
We do not use customer photos for marketing unless you give us permission.
4. Sharing Your Information
We do not sell, rent, or trade your personal information.
Customer data is not shared with third parties for promotional or marketing purposes. Mobile opt-in and consent are never shared with anyone for any purpose.
We may share information only when necessary to:
- Provide our service
- Communicate with you
- Operate our website
- Comply with legal requirements
- Protect Buck Off, our customers, or our website from fraud, misuse, or security issues
5. Text Messaging Data
Our messaging program consists of general conversational messaging to answer questions and provide support to customers. We do not use text messages for marketing.
You can cancel the SMS service at any time. Just text ‘STOP’ to the phone number from which you received messages. After you send the SMS message ‘STOP’ to us, we will send you an SMS message to confirm that you have been unsubscribed and no longer wish to be contacted via text messaging. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again. If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at: info@getbuckoff.com.
Carriers are not liable for delayed or undelivered messages. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency will vary based on communication needs. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
6. Website Forms
When you submit a form on getbuckoff.com, the information you provide is sent to Buck Off so we can respond to your request.
Please do not submit sensitive personal information through our website forms.
7. Cookies and Website Data
Our website may use cookies or basic tracking tools to understand how visitors use the site and to improve performance.
Cookies may collect information such as browser type, device type, pages visited, and general location data.
You can adjust your browser settings to block or delete cookies.
8. Third-Party Services
Our website may use third-party tools for hosting, forms, analytics, spam protection, or website security.
These services may collect limited information needed to operate the website. Their use of information is governed by their own privacy policies.
9. Data Security
We take reasonable steps to protect the information you provide. However, no website, email system, or online form can guarantee complete security.
By using our website, you understand that information submitted online carries some risk.
10. Children’s Privacy
Our website and services are intended for homeowners, property owners, and adults requesting yard or landscaping services.
We do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will delete it.
11. How Long We Keep Information
We may keep your information for as long as needed to:
- Respond to your request
- Provide services
- Maintain customer records
- Resolve disputes
- Comply with legal or business needs
You may contact us and ask that we delete your information, unless we need to keep it for legal, safety, or business record purposes.
12. Your Choices
You may contact us to:
- Ask what information we have about you
- Request that we correct your information
- Request that we delete your information
- Ask us to stop contacting you
To make a request, email us at: info@getbuckoff.com.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new effective date.
14. Contact Us
Buck Off LLC
Website: getbuckoff.com
Email: info@getbuckoff.com
